Privacy Policy

Effective Date: 18 Nov 2024

Pipeline Hygiene ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use Pipeline Hygiene ("the App"). By accessing or using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. The types of data we collect include:

a. HubSpot Data

Upon authorizing the App, we gain access to specific data from your HubSpot account, including:

  • crm.objects.deals.read: Access to view deal properties and details.
  • General company information, such as your domain name and company name.

b. Personal Information

  • Contact details, such as your email address, provided during account setup.
  • Your Portal ID.
  • Your user ID.

c. Usage Data

  • Information about how you interact with the App, including log files, analytics, and performance metrics.

2. How We Use Your Information

We use the information collected to:

  • Analyze your HubSpot pipeline and calculate the Pipeline Hygiene Score.
  • Provide actionable insights and recommendations to improve your data quality.
  • Respond to your inquiries and provide customer support.
  • Improve and develop new features for the App.
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist in delivering our services (e.g., hosting, analytics).
  • HubSpot: To integrate and analyze your CRM data.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your data, including encrypting sensitive information such as email addresses and API access tokens. However, no system can guarantee complete security. Please ensure you secure your HubSpot account credentials and notify us immediately of any unauthorized access.

5. Your Rights

You have the right to:

  • Access the data we collect from your HubSpot account.
  • Request corrections to inaccuracies in your data.
  • Revoke authorization for the App at any time by uninstalling it from your HubSpot account.

To exercise these rights, contact us at support@pipelinehygiene.com.

6. Data Retention

We retain your data as long as necessary to fulfill the purposes outlined in this policy. If you formally request deletion of your data, we will process your request and delete the data within 90 days unless legally required to retain it.

7. Third-Party Services

The App may link to third-party services. We are not responsible for the privacy practices of these services, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@pipelinehygiene.com